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Return & Exchange Policy

Last updated: 20 October 2026

1. Within 3 days, with the original invoice

A product to be exchanged or replaced must be returned in its original packaging, together with the original tax invoice, within 3 days from the date of purchase. Only items with a manufacturing defect will be accepted.

2. No cash refunds

Cash refunds are not allowed. Parts can be exchanged for another part of the same value or more (with any additional amount paid). If the customer does not agree to exchange the part, the equivalent amount will be credited to their account for future use.

3. Where to go

Please go directly to the store in charge of returns and exchanges.

4. Changes to this policy

Management reserves the right to change these policies, with information given before they take effect.

Questions? Email info@kline.ae, call +971 6 546 2444 or WhatsApp +971 50 634 8996.